Privacy Policy

Burgan National Information Systems Co. (Burgan)
Last Updated: 19/02/2026

Burgan National Information Systems Co. (“Burgan”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications, websites, and related services (collectively, the “Services”).

By using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on the nature of the application or service, we may collect the following types of information:

a) Personal Information

Information that identifies you directly, such as:

  • Name
  • Email address
  • Phone number
  • Account credentials
  • Profile information
  • Any information you voluntarily provide

b) Non-Personal Information

Information that does not directly identify you, such as:

  • Device type
  • Operating system
  • App usage data
  • Log data
  • Anonymous analytics data

c) Information Collected Automatically

When you use our Services, certain data may be collected automatically:

  • IP address
  • Device identifiers
  • Crash reports
  • Performance data
  • Interaction data

2. How We Use Your Information

We use collected information to:

  • Provide and maintain our Services
  • Improve performance and functionality
  • Authenticate users
  • Respond to inquiries and support requests
  • Send important service notifications
  • Ensure security and prevent fraud
  • Comply with legal obligations

We do not sell personal information.

3. Permissions & Device Access

Some applications may request access to device features such as:

  • Camera
  • Storage
  • Location
  • Notifications
  • Contacts (only if necessary)

Permissions are requested strictly for functionality. Users may revoke permissions at any time through device settings.

4. Sharing of Information

We may share information only in the following circumstances:

a) Service Providers

With trusted third-party vendors who assist in:

  • Hosting
  • Analytics
  • Authentication
  • Customer support
  • Infrastructure services

These providers are contractually obligated to protect your data.

b) Legal Compliance

When required by law, regulation, or legal process.

c) Business Transfers

In connection with mergers, acquisitions, or asset sales.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect information. While we strive to use commercially acceptable means, no system is 100% secure.

6. Data Retention

We retain information only as long as necessary for:

  • Service delivery
  • Legal compliance
  • Legitimate business purposes

Users may request deletion where applicable.

7. Children’s Privacy

Our Services are not directed to children under 13 (or applicable age in your jurisdiction). We do not knowingly collect data from children.

8. Your Privacy Rights

Depending on applicable laws, you may have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Withdraw consent
  • Restrict processing

Requests may be submitted using the contact details below.

9. Third-Party Services

Our Services may integrate with third-party services (e.g., analytics, authentication). Burgan is not responsible for third-party privacy practices.

10. International Data Transfers

Information may be processed in countries where our infrastructure or service providers operate. We take reasonable steps to ensure adequate protection.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be reflected with a revised “Last Updated” date.

12. Contact Information

For privacy inquiries:

Burgan National Information Systems Co.
Email: info@burgan-systems.com
Address: Murqab, Block 3, Omar Bin Al-Khattab St. Building 4. Kuwait
Website: www.burgan-systems.com